For all products you wish to return, you must request an RMA number and form in advance using the form below. Please fill in as complete as possible. As soon as the information has been received, you will receive an RMA form via e-mail within 2 working days, which you can send together with the product.
All fields marked with * are required for good progress.
Do you have a faulty receiver, or other faulty hardware? If it has been in use for less than 2 years, you can apply for an RMA number (RMA stands for 'return merchandize authorization - so don't send hardware without permission!). If your request is approved, you will receive a number and you can return the defective hardware.
For the application and more information we refer you to: firstname.lastname@example.org